Filing of claims

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  What is the procedure for opening a case file at the CIVS ?
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  I would like to file a claim for material spoliations and bank-related spoliations. Do I need to follow different procedures ?
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  I already filed a claim for material spoliations. What do I need to do to file a claim for bank-related spoliations ?
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  I sent my request to open a case file. What should I do now ?
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  What specific steps do I take if I want to file the claim ?
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  In what cases must I complete or have someone else complete the proxy ?
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  Is it possible to set up separate claims for one’s parents and parents-in-law ?
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  Can a brother and sister file separate claims ?
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  Is it necessary to inform all my family members who may be eligible for compensation ?
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  Is it necessary to provide original documents to complete a claim for compensation ?
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  Which documents on the form do I have to complete ?
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  Do I need to provide other information in order to make it easier to set up my case file ?
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  Do I need to provide evidence of the spoliation ?
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  Can I file a claim if my family lost its home in a bombing ?
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  Can a French person living in Austria at the time of the events file a claim for compensation ?
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  Is there a fee for the procedure ?
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  What is the role of the administrative unit ?