Getting compensation

Opening a case file

Procedures for opening a case file with the Commission.

Completing the form

The main items required for claimants to compile their file.

Specific provisions relating to bank-related compensation

The criteria for filing bank-related claims.

Processing the case-files

Everything you need to know on the claims search and investigation procedures.

Priorities, timeframes and payment

The arrangements for processing claims and the payment procedures after the recommendation has been made.

Compensation claim form

The questionnaire for opening a file accompanied by the power of attorney and the proxy form.